cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

freezing video and audio

garyhold
Newcomer
Newcomer

does anyone have freezing video and audio during meetings?

How have you resolved the problem?

 

garyhold

2 REPLIES 2

RohanCK
Newcomer
Newcomer

I have this issue too. Zoom will freeze when I try to change mic settings or video settings. It happens three times at the most and then its all back to normal like nothing was wrong in the first place. Even uninstalling and reinstalling did not work. Help!

Sassmia40
Newcomer
Newcomer

Same here. I have emailed Zoom several times with no response. It is very frustrating! I have taken all the steps suggested and nothing has changed.