error installing zoom outlook plugin

[woru]

i had the zoom outlook plugin successfully up and running on my PC (Windows 11, Outlook 2024 LTSC) but the latest update of the plugin didn't install, showing error message "error applying transforms. verify that the specified transform paths are valid" (in german) on setup. 

Tried several things including uninstalling the plugin which worked but didn't fix the issue. Now the outlook plugin is all gone but still whenever i try to reinstall it i get this error message.

Any ideas how to fix this issue and get the zoom outlook plugin installed again ?

[AlexanderWilson]

Hi Woru,

It sounds like the issue might be caused by leftover files or registry entries from the previous installation. To fix it, try using the Microsoft Install and Uninstall Troubleshooter to clean up any residual plugin files. Next, clear your temporary files using Disk Cleanup or a tool like CCleaner. If the issue persists, check for any leftover registry entries related to the plugin (but be cautious when editing the registry). Once everything is cleaned up, download the latest version of the plugin directly from Zoom's website and try reinstalling it. Hopefully, this will resolve the issue. Thanks!

[woru]

Hello AlexanderWilson,

thanks for the hints. These three steps are exactly what i already tried before posting my problem here. Unfortunately the problem wasn't solved that way (btw the MS troubleshooter seems to be no longer supported, still i gave it a try). Anything else i can do ? Is there any way to get more detailed information that might be useful helping identify the root cause ?