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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

error 124

3DDispatch
Newcomer
Newcomer

‎2024-07-12 07:06 AM

I have a plan that allows me access my recordings but for some reason when i try and access them it gives me an error code. How can I access my recordings? I have upgraded my plan as well.. Please help!!

 

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-12 08:09 AM

Hello @3DDispatch 

Welcome to the Zoom Community! We're happy to have you here.

The error 124 shows if either your account is currently logged out or you are signed in to a different account.

You can read more in this article.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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