enable orginal sound toggle is gone - Android

[pam12]

I went to record something with music and voice yesterday and all of a sudden the enable original sound toggle is gone when using my android to record. i read in the community people said with ipad they were having the same issue and to go to the gear icon. There is no gear icon on an android phone in a meeting. I checked on my desktop and i had that toggle enabled in settings but it needs to be there on my phone so people can hear music and voice. Why does zoom not let us know of these changes. So frustrating...and embarrasing! 

[MGSR]

Hello @pam12,

I'm sorry for the late response. 

Kindly check if it is enabled in the settings outside of a Zoom meeting.

1. Sign in to the Zoom mobile app.
2. In the bottom-right corner, tap More 
3. Under Settings, tap Meetings.
4. Under Audio, tap the toggle next to Use Original Audio.

Once enabled in settings, this can be toggled on and off during live meetings as needed.

If it is still not showing, kindly reinstall app to the latest version. 

Please let us know if you need further assistance.

[motch6]

This support info is no longer Relevant!   Zoom took it away!  Doesn't matter what type of account i login to (i have a couple different levels) it no longer exists in the app! (iPhone).    And apparently nobody from support bothers to update the support site to remove the details and tell us why its been removed!   Anyone!?!

[kareebee]

I too have this problem. On my Samsung A15 its there on my other exact phone its not there. I have reinstalled Zoom app, restarted the phone. What next can I do. I need it on this other phone!