cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

connecting with network problem. Suddenly zoom cannot connect with my network. Network is fine.

telelover
Newcomer
Newcomer
 
4 REPLIES 4

KAW
Newcomer
Newcomer

I'm having the same issues. I downloaded the latest version of Zoom client to no avail. Hopefully, someone has some ideas....

 

genenetaylor
Newcomer
Newcomer

Hi, what did you end up doing to resolve this? I am having the same issue and I do not have a connection problem. I have uninstalled & re-installed zoom, checked system preference settings etc but still saying 'connection issues'

I had to have my IT uninstall and reinstall and update. Once they did they it worked. I asked if they did anything else, and they said no.  Sorry I don't have anything more helpful. 

Sclorim
Newcomer
Newcomer

Same here - no connection to network despite being able to log into account on desktop.  Have uninstalled/reinstalled, and rebooted computer.. no success.  Anyone figured this out?