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client link from web or google calendar

kaylaartist1954
Newcomer
Newcomer

I scheduled meetings on my zoom web page with access codes.  I also linked it to my google calendar.  However, if I start a meeting from the web, client can't access it as it has the wrong number.  But if I click 'join meeting' from my calendar, the client can join, too.  Why are there two different numbers?  Can I only start a meeting from my calendar?

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @kaylaartist1954, the first thing I could think is if this meeting you scheduled was a Personal Meeting with a personal meeting ID or a randomly generated Meeting ID, which will differ in IDs and Passcodes. Once you've scheduled a meeting from https://zoom.us/meeting/schedule, Google Calendar should auto populate that meeting within your Google Calendar. I'd backtrack and compare meeting details from where you scheduled your upcoming meetings https://zoom.us/meeting#/upcoming and whats populated within your Google Calendar. 

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