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blocked out of zoom due to a bomber coming on with my name

cclmft
Newcomer
Newcomer

I wonder if anyone has had such a horrible experience as this. I was recently on a zoom meeting and a disgusting zoom bomber came on, I was knocked off the meeting, and somehow he came back into the meeting using my name, so I am locked out of zoom. I'm a licensed psychotherapist using zoom to see my clients, so this is really a problem. I have submitted a report and an appeal to zoom and so far heard nothing back. Thank you so much if anyone has suggestions. connie 

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

If your meetings are less than 40 mins you may want to consider creating a free account using a different email address until Zoom clears the disabled account. Do not use the personal meeting ID. Create a new meeting ID for each client using the web portal and set recurring to "No Fixed Time". Share the individualized meeting ID with the specific client.

cclmft
Newcomer
Newcomer

THANK YOU FOR YOUR RESPONSE AND SUGGESTIONS. MY MEETINGS ARE MORE THAN 40 MINUTES, SO HOW WOULD THAT CHANGE YOUR RECOMMENDATIONS?