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audio blootooth turning off

AC53
Newcomer
Newcomer

‎2024-11-07 07:46 AM

 

"I use a Bluetooth audio device from Bose for Zoom calls. After about 10 minutes, it keeps turning off. Can someone tell me how to fix this problem?"

Topics:
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2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-11-07 08:46 AM

Hello @AC53,


Welcome to the Zoom Community! We're glad to have you here.

I'm sorry to hear about the disconnecting issue. This may be caused by software drivers; kindly update your drivers and Zoom app. You may also check this article from Bose on troubleshooting your bluetooth headset.

Please let us know if this helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-11-18 12:06 PM

Hi @AC53!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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