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annotate not responsive

hendar
Newcomer
Newcomer

‎2022-05-06 11:41 PM

Hey, is there a bug? or an error after the update? I used zoom yesterday and today, the annotate feature is not running well, unresponsive, sometimes when I write using pen, my writing does not appear on the screen

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2 REPLIES 2

Kitzmann
Newcomer
Newcomer

‎2022-05-07 03:35 PM

I am having the same issue and saw that you responded to my question as you are having issues too. I am having no luck figuring it out:/ Your description is exactly what is happening to me.

 

If anyone could possibly help us, it would be greatly appreciated.!!!

TestPrepTeacher
Newcomer
Newcomer

‎2022-07-12 06:56 AM - edited ‎2022-07-12 06:58 AM

I'm running Windows with a Wacom and the same thing happened to me in the past month or so. I don't know if it's related to a Zoom update or a Windows update or both, but I ruled out a Wacom driver update being the issue because Wacom was last updated in March.  In any case, I found that disabling Windows Ink for my Wacom when using Zoom fixed the issue.

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