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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Zoom was unable to create the meeting

Sarah29
Newcomer
Newcomer

I am using squarespace and acuity to schedule appointments.  I have integrated with zoom but when an appointment is scheduled there is an error of "zoom was unable to create the meeting".  A link goes out on the invitation but I don't know why I'm getting this error in Acuity scheduling.  

2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello Sarah,

 

Sorry to hear that. Please follow this article for next steps:

 

https://support.zoom.us/hc/en-us/articles/5719999863437-Zoom-error-message-failed-to-create-conferen...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi Rachel, She is not facing camera issues. She is not able to schedule meetings using squarespace and acuity