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Zoom sound cuts

DinaRis
Newcomer
Newcomer

‎2022-03-07 04:09 AM

I had a lecture today and every few minutes the sound on zoom cuts off and then comes back, how can I solve this?

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1 REPLY 1

J-Zoom-ATL
Zoom Employee
Zoom Employee

‎2022-03-07 05:38 AM

@DinaRis Most times when there is an audio issue, there is either a problem with your audio device or you are having a network issue (most likely). 

I would try connecting to your meetings on a different network to see if the issue improves and I recommend reinstalling the audio drivers. 
Update drivers 

As always, make sure you have restarted your device and have contacted your IT team if this is a work provided device. 

If this is your device you can also try uninstalling and reinstalling the Zoom application. 
Uninstall 

Reinstall 

 

If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

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