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Zoom room call queue meeting name error

Ryleer1112
Newcomer
Newcomer

Hello, for my zoom rooms in my office where the meeting queue for all the meetings for the day are shown, we have an issue where it shows the name of the person who’s meeting it is instead of the name of the meeting. Our ushers use outlook365 and send their zoom meeting invite to the zoom room to “invite the room”. Any idea how to change this?

1 REPLY 1

Jameswalter
Contributor III
Contributor III

On the Cannot connect to Zoom Rooms error page, compare the Zoom Rooms IP address and the Local IP address numbers. If the numbers are different the controller and PC are on different networks. In this scenario, the PC is usually connected via cable and the controller via Wi-Fi.