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Zoom recording not playing back.

Sue_nash
Newcomer
Newcomer

I recorded some meetings yesterday and they show in my Meeting Management but if I click on the link to open it opens a new Safari tab with the title of the meeting and “Shared screen with speaker view” and the option to “download” but not stream.  This seems to be different this week (last weeks links worked fine).  Have Zoom changed something in a recent patch?

9 REPLIES 9

Rosefairy
Newcomer
Newcomer

Hi Sue,

 

having the same problem here, eastern germany...

 

Best regards,

Rose

bbbair
Newcomer
Newcomer

I'm also having the same problem. I'm getting a blank screen when I try to view recordings on my Macbook -  regardless of the browser I'm using. However, playback works on my iPhone.

Same here. I am in Ireland. 

bbbair
Newcomer
Newcomer

I submitted a ticket to zoom support for this problem.

sapnadutt
Newcomer
Newcomer

same problem.

pmtech
Newcomer
Newcomer

Same problem happening here in Brazil. No one can watch the recordings....

 

I can't watch recordings anymore either . UK

EbonyDances
Participant
Participant

Same problem here.

jenny1307
Newcomer
Newcomer

Same here, absolutely frustrating, as it is a paid service! are there any solutions for this? I can see my video 300 mb size but cant play it  ''due to the service fail", what am I supposed to do now as I need this recording urgently?