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EbonyDances · 2021-11-05

Hi, this is a new issue that wasn't occuring maybe 4 hours ago. Suddenly, none of my Cloud Recordings will playback. I've been trying several of them over the last hour and the error I'm getting is "The media could not be loaded, either because the s...

EbonyDances · 2021-10-24

The "trim" feature for Cloud Recordings seems to have changed, and I cannot get it to work.Usually, I can select a time signature to start the playback. Easy.But now, I click trim and my only option is to add "new sections" (with no time signature of...

EbonyDances · 2021-10-25

When it's done "trimming" (you'll have to keep checking back), if it's not how you want it - revert to original and then try this: 1. Click the scissor to "trim"2. Click anywhere in the gray box to "add a new section"3. Then, use your mouse to expand...

EbonyDances · 2021-10-25

I think I figured it out! 1. Click the scissor to "trim"2. Click in the gray box to "add a new section"3. Then, use your mouse to expand that section. Like, stretch it out left or right.4. The blue part will be the viewable part of your video. But th...

EbonyDances · 2021-10-24

I think I figured it out! 1. Click the scissor to "trim"2. Click in the gray box to "add a new section"3. Then, use your mouse to expand that "new section" by dragging the black circles appearing on either side of it.4. The blue part will be the view...

EbonyDances · 2021-10-24

i'm finding the new trim functionality to be unusable. i used to be able to choose what time signature to trim from. i can't seem to do that. this is clunky. i can't get it to work

EbonyDances · 2021-09-25

I'm also trying to figure out, when I download my recordings, how to get them to be HD quality.

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