Zoom recording gone

[Bart]

Dear,

Today I had a zoom meeting. I was invited through e-mail with an invitation link. When i clicked on the link the meeting started, so I didn't had to log in. I pressed recording immediately.

After the zoom meeting the recording was converting automatically. Then a screen appeared to update zoom. I clicked update zoom. After the update was complete, the recording of my meeting was nowhere to be found. 

I hope you can help me to get it back.

Kind regards,

Bart 

[Bort]

Hi other @Bart! 

I would follow the instructions on how to manually convert a failed recording. This should help you find the recording on your computer, if it still exists. 

[Bart]

Thanx Bort, 

But my recording was gone after updating zoom. That kind of problem is not there in the article.

[Bort]

I understand the situation is different, but the same steps may help you find the recording. 

Did you check in the Documents folder > the Zoom folder > the folder for that specific meeting? If you can find that, what files are in that folder?