Zoom meetings crashing video signal from AMD video card

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2022-12-07 09:15 AM
While inside a meeting my screen randomly goes black saying that there is no signal from the video card, i tried to find any fixes by reinstalling zoom, updating my graphics card's drivers but i'm still getting the same issue and i need to restart my computer or sometimes if i wait 5 min the video signal comes back with every video source like youtube video, parsec signal crashed
I have a Gigabyte Radeon™ RX 6600 EAGLE, 8GB GDDR6, 128-bit video card with Driver Adrenalin 22.5.1

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2022-12-09 07:45 AM
Update: Video signal does not come back after some time, need to restart all together

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2023-02-11 01:12 PM
I also have a similar issue, I use The Sapphire Radeon Pulse RX 6600. All of a sudden the screen goes black while sharing something, apparently the receiving end can still see what I'm sharing on my screen. This continues for about a minute or two, then the screen comes back and whatever I was sharing, which is usually a pdf or some handwritten notes on OneNote, becomes slightly sluggish or a tad bit less responsive. At this point zoom usually continues normally or doesn't respond and windows 10 prompts me to either close the application or wait for it to respond.

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2023-02-16 12:12 AM
oddly enough, I have the same problem with and AMD 6800H (embedded video).
using AMD 22.1.2 Adrenalin drivers and Zoom Version: 5.13.7 (12602)
