Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-05-25 08:43 AM - last edited on 2024-08-27 02:53 PM by Bri
When I receive meeting invitations now, the meeting link is not highlighted for me to just click on it and join the meeting. I now have to enter the meeting id and passcode which I didn't have to do before. This happens on my computer but the link is highlighted if I try and access from my phone. My husband has the same issue. Did something change?
Also the system says it can't find my account when I enter my personal meeting id and host key listed on the computer screen.
***********
2024-05-25 09:17 AM
It seems like there are a couple of problems with how you're accessing your meeting invitations and joining meetings. First, you're saying that the links in the invitations aren't clickable on your computer, but they work fine on your phone. This might be because of settings in your email program, like how it's set up to show links. You can try checking your email settings to make sure they're set to show links properly. Another reason might be if your security software is blocking the links, so you could check those settings too. Sometimes, just updating your email program or computer software can fix issues like this.
Secondly, you're having trouble when you try to join meetings using your personal meeting ID and host key. The system says it can't find your account when you enter these details. Double-checking that you're typing in the right meeting ID and host key is the first step. You might need to go into your account settings to make sure you've got the correct info. If you're still having problems, it could be because of an old version of the meeting software you're using. Updating the software or reinstalling it might help fix things. If none of these steps work, it's a good idea to contact the support team for the meeting software or your email program. They can give you more specific advice on what to do next.