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kalongoodrich
Newcomer
Newcomer

‎2024-04-10 09:29 AM - last edited on ‎2024-10-04 02:53 PM by Community Moderator | Employee

I am having an issue like this:

https://community.zoom.com/t5/Meetings/Error-quot-zoom-may-not-be-supported-by-your-browser-quot-whe...

...which appears to have received no solutions.

When I send my zoom link (which includes a pass code) to someone with an iPhone 11 running 17.4.1 with a newly updated version of the zoom app recently re-installed, she gets a message, "zoom may not be supported on your browser" message when she taps my zoom link.

I have no other problems with other users on other devices accessing my meeting by tapping the app I send with my zoom link.

What needs to change on this user's phone setup in order to access my meeting?

Thank you.

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