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Zoom logging me out

tsmith
Newcomer
Newcomer

‎2021-10-14 08:03 PM

I'm curious if you have any tips on how I can troubleshoot this issue.  This has happened 5 times.

 
After I am logged into Zoom on my Computer (PC) one device for 5-15 minutes,  I get an error message that says Zoom Not Responding.  Then, the application closes me out, and then rejoins within a few minutes. 
 
Today, I was teaching a workshop and logged into Zoom for 30 minutes and it closed out for at least 5 minutes and then I was finally able to get back in.
 
I would appreciate any thoughts you have on why this could be happening so I can have a better workflow.
Not sure if its an issue with Zoom, my computer, Zoom +  microsoft , etc
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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-28 12:23 PM

Hi @tsmith! What version of Zoom are you using? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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