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Zoom issue after recent upgrade

J-Man
Newcomer
Newcomer

‎2021-10-07 04:45 AM

I'm experiencing an issue where Zoom is unresponsive when my laptop "wakes up" in the morning after going to "sleep" overnight. I was not experiencing this issue prior to upgrading to 5.8.0. I want to downgrade back to 5.7.X. How can I do so until you resolve this issue? My only options are to open task manager and end all Zoom tasks or reboot my laptop. Very frustrating!

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3 REPLIES 3

J-Man
Newcomer
Newcomer

‎2021-10-07 04:45 AM

One of my team members just confirmed that they are also experiencing the issue.

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chedbe_EMA
Explorer
Explorer

‎2021-10-07 05:41 AM

I can't find any links or pages to download previous versions. You may need to contact technical support for it.

 

Similar post here.

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J-Man
Newcomer
Newcomer
In response to chedbe_EMA

‎2021-10-07 06:01 AM

Thank you...its helpful to know that I'm not the only one experiencing issues with 5.8.0. I will never again upgrade to X.X.0 version, especially if downloading a prior version is difficult.

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