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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom helping function during screen sharing (point to assist help function)

tc10
Newcomer
Newcomer

‎2022-05-10 11:27 AM - last edited on ‎2023-06-09 12:55 PM by Community Moderator | Employee

If Zoom allows a participant or host to use their mouse to show an arrow overlay then Zoom can be used for remote support / assistance similar to Apple's tech support where thy share screen and provide assistance by pointing to things on the screen with a large red arrow.
This could be a good addition for Zoom.  
Anyone agree? Disagree?
or is there something similar already..

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tobyfromrea
Contributor I
Contributor I

‎2022-05-11 09:33 PM

I believe this is possible using the annotation tools when sharing your screen. Otherwise you might like to check out the remote support session feature.

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