Zoom for Google Workspace - Meeting not retained when saving Google Calendar event

[pcoleman]

I have a user who uses the Zoom for Google Workspace add on to create Zoom meetings in Google Calendar. She is encountering an issue where, seemingly randomly, Zoom meetings are not being saved when they're added to calendar events. Everything looks great before the changes are "saved" in Google Calendar, but after saving the changes, the Zoom meeting disappears. No error is thrown, the meeting link just silently disappears. Anyone experienced this behavior? 

[Raffy28]

Welcome to Zoom Community!

It is possible that the Google Calendar is not synced with Zoom.

Bidirectional sync is a feature that allows for automatic synchronization of Zoom meetings created or updated on either Zoom or external calendars across all integrated applications.

Please advise user to enable this feature and see if this will resolve it.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058782