my zoom video freezes every 10-30 seconds in iphone

[idonno]

My zoom app used to work fine without a problem.  Then about 4-7 weeks ago I had some glitch (forgot the issue) that caused me to update the Zoom app.  Ever since the update, my video freezes every 10-30 seconds.  I can work around it my disabling video, and enable it right again.  This will fix the video freeze.  But unfortunally it will freeze in 10-30 seconds again.  So in a meeting, I have to click many times video disable/enable due to the video issue.  I tried rebooting iphone.  I tried uninstall and reinstall the app, and reboot the iphone.  Nothing works. Audio is fine.  Otherside's video and audio is fine too.

The other side of the zoom seems to be fine.  It is only my video that constantly freezes，and I can see that because my own video is shrinked to a very small window, but still display my camera content, which freezes. 

I have iphone Xr, ios 18.6.2

[Raffy28]

Welcome to Zoom Community!

To troubleshoot video freezing on iOS during a Zoom meeting, follow these steps:

1. Ensure that your camera is on by tapping "Start Video."
2. Check if any other apps are using the camera. Double-tap the home button to view open apps and swipe up on any that may be using the camera.
3. Confirm that Zoom has permission to access the camera. Go to Settings > Privacy > Camera and toggle Zoom access to on (green).
4. Restart your iOS device.
5. If the issue persists, delete the Zoom app and reinstall it from the App Store. Hold down the Zoom app icon until it starts to move, tap the X to delete, then search for Zoom in the App Store and reinstall it.

If the camera works in other apps but not in Zoom, consider submitting a request to Zoom Support for further assistance.
You can also reach out to Apple Support for assistance.

[idonno]

Actually if read my post carefully, you will see that I did everything you suggested and more.  The way I work around video freeze is toggle "stop video" "start video" constantly, except that it freeze again in 10-30 seconds.  and yes I did also clear other apps and reinstalled zoom several times.  I still have the bug.

[idonno]

If you read my post carefully, you will realize that I did everything you suggested in your reply, and more.

I frequently toggle "stop video" and "start video" every time my video freezes, this will fix the freeze temperally, except it will freeze again 10-30 seconds after the toggle.

I closed all other apps to give zoom more power. I uninstalled zoom, rebooted, reinstalled, several times.  Nothing fix the freeze.

[idonno]

I replied 3 times, none of my reply posted.  why?