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Zoom does not detect my headset (Intel Smart Sound Technology for USB Audio)

jpublic2011
Newcomer
Newcomer

‎2024-09-07 11:32 AM

Zoom does not detect my headset (neither as a microphone or as a speaker) and I cannot use any headset.

Apparently it might be related to the Intel Smart Sound Technology for USB Audio but I can't solve the issue.

My Zoom had always worked fine with all sorts of headsets until recently (and I haven't changed anything in my PC or Zoom settings).

Please help, I use Zoom on a daily basis for conference and now I can't!

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1 REPLY 1

HeadsetAdvisor
Newcomer
Newcomer

‎2024-10-09 11:26 AM

Are you unable to disable Intel smart sound usb audio?

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