cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom does not detect my headset (Intel Smart Sound Technology for USB Audio)

jpublic2011
Newcomer
Newcomer

‎2024-09-07 11:32 AM

Zoom does not detect my headset (neither as a microphone or as a speaker) and I cannot use any headset.

Apparently it might be related to the Intel Smart Sound Technology for USB Audio but I can't solve the issue.

My Zoom had always worked fine with all sorts of headsets until recently (and I haven't changed anything in my PC or Zoom settings).

Please help, I use Zoom on a daily basis for conference and now I can't!

Topics:
1 REPLY 1

HeadsetAdvisor
Newcomer
Newcomer

‎2024-10-09 11:26 AM

Are you unable to disable Intel smart sound usb audio?

0 Likes