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Zoom crashes

cjav21
Newcomer
Newcomer

 I am experiencing a lot of technical  difficulties when it comes to the Zoom application itself. The first time I  have installed it, it crashes repeatedly whenever I try to open my camera. I have uninstalled and reinstalled the said application a couple of times  but there are always issues. Just today, I was not able to view what  someone was screen sharing during our meeting. Our internet connection is  working properly and I have confirmed it is not an issue with connectivity.  I have tried to uninstall and reinstall but same problem still occurred. 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @cjav21! Sorry to hear you're having issues using Zoom. What device are you on? I'd love to help!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?