cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom crashes

VroomGroup
Newcomer
Newcomer

Mac M1 mini 16gb running Sonoma

Ecamm Live

 

zoom has started crashing recently.  It crashes at least once per day.  I cannot fins any rhyme or reason for this because I may run three 90 minute sessions in a day and it will crash midway through the fourth, or

it might crash near the end of the second.  It crashes when screen sharing and when not, it crashes when sharing Audio and when not.

 

Some days it crashes once, some

days it crashes multiple

times.  I am on a wired lan connection and my internet is fast and stable. About 550down and 50-75 up.

 

anyone have any suggestions???

 

 

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Have you been able to pull crash logs for Mac?

https://support.zoom.us/hc/en-us/articles/202883925-Finding-crash-logs-on-macOS

 

These may prove to be helpful when attempting to identify the root cause.