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Zoom crashes when drawing in another app

nllewellyn
Newcomer
Newcomer

Since an update in the last month or two, I've found that Zoom will crash if I share my screen and use my pen to draw in another app (Adobe Acrobat, Microsoft Whiteboard, Microsoft Word, etc.). The video feed and all inputs (mouse, keyboard, pen) will cease to work, requiring me to forcibly restart the computer. Using the built-in Zoom annotation option when sharing my screen does not cause the behavior, but it is easy to forget when sharing an app that allows drawing. Since I used to be able to ink in any app, it seems this is a bug in the current version of Zoom.

1 REPLY 1

jBoston
Newcomer
Newcomer

Did you get a response to this because I have same issues when I share and use zoom annotate. When I annotate on the whiteboard, it'll be okay for the first few minutes and then I can't stop share or else everything crashes.