cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom cloud recording still processing after 2 days

pianokim79
Newcomer
Newcomer

‎2021-08-26 11:45 AM

Hi, 

I use zoom cloud recording several times a day and three of the recordings are taking so long to be processed. All of the recordings are about 10 min long. - The rest of the recordings were ready for viewing 2 min after the meeting ended. What can I do to solve this issue?

 

Thank you!

0 Likes
4 REPLIES 4

Bort
Zoom Employee
Zoom Employee

‎2021-08-26 12:19 PM

Hi @pianokim79 

I'll reach out to you directly to get more info and see if I can help. 

0 Likes

Amgad_Tawfik
Newcomer
Newcomer

‎2021-09-06 04:02 AM

i have the same problem. One important recording is still being processed although the meeting has been closed now since 24+hours ago. Can anybody help, please?2e3e4bb9-f742-49d9-b7fb-c15320bd8c4b.jpg

0 Likes

noliboyingcad
Newcomer
Newcomer
In response to Amgad_Tawfik

‎2022-07-09 05:27 PM

did they fixed it? i have same problem to as yours

 

please help me

Preview file
163 KB
0 Likes

noliboyingcad
Newcomer
Newcomer

‎2022-07-09 05:26 PM

did they fixed it? i have same problem to as yours

 

please help me

0 Likes