Zoom cloud recording still processing after 2 days

[pianokim79]

Hi, 

I use zoom cloud recording several times a day and three of the recordings are taking so long to be processed. All of the recordings are about 10 min long. - The rest of the recordings were ready for viewing 2 min after the meeting ended. What can I do to solve this issue?

Thank you!

[Bort]

Hi @pianokim79 

I'll reach out to you directly to get more info and see if I can help. 

[Amgad_Tawfik]

i have the same problem. One important recording is still being processed although the meeting has been closed now since 24+hours ago. Can anybody help, please?

[noliboyingcad]

did they fixed it? i have same problem to as yours

please help me

[noliboyingcad]

did they fixed it? i have same problem to as yours

please help me