Can’t record meeting from my iPad, but I can on my desktop iMac. Both are basic free accounts. | Community
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Newcomer
July 9, 2022
Question

Can’t record meeting from my iPad, but I can on my desktop iMac. Both are basic free accounts.

  • July 9, 2022
  • 1 reply
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Can’t record meeting from my iPad, but I can on my desktop iMac. Both are basic free accounts, the same account! My desktop has occasionally used a pro account from another user, could that be why the record button shows in my free desktop account?

Thanks

Ray

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 9, 2022

    Local recording requires Windows, Mac, or Linux. See prerequisites here:

    https://support.zoom.us/hc/en-us/articles/201362473-Enabling-and-starting-local-recordings