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Zoom camera not working

nasonh03
Newcomer
Newcomer

ā€Ž2024-05-01 03:04 PM

Every time I join a zoom meeting the video does not work. I am using a Dell laptop and have never had any problems before, but when I turn on my camera it just shows a black screen with a camera and slash through it. I've seen some other posts with the same issue, but none of the solutions worked for me. Any help would be appreciated!

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KaneZhu
Zoom Employee
Zoom Employee

ā€Ž2024-07-26 02:23 AM

Hi @nasonh03, can you try switching to different Video Capturing Methods under Zoom settings -> Video -> Advanced to see if it helps?

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