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Zoom app will pop up audio alert after plug in /unplug audio device

Greg_cho
Newcomer
Newcomer

‎2021-10-22 01:14 AM

Launch zoom app, click on "join meeting test" and start a video call. Insert a headset during video conference meeting. Find zoom app will pop up audio alert after plug in /unplug headset . 

 

Error message: Failed to detect your microphone and speaker. Please make sure your devices are properly connected.

 

It's the message that pop up. I'm wondering if it's normal and acceptable. 

 

 

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1 REPLY 1

Mathi
Contributor I
Contributor I

‎2021-10-22 03:28 AM - edited ‎2021-10-22 03:30 AM

@Greg_cho ,

Make sure Zoom apps have access to the microphone
If your microphone isn't detected, you may need to give your apps permission to use it.

To let apps access the microphone, select Start ,then select Settings > Privacy > Microphone . Select Change, then turn on Allow apps to access your microphone.

 

Open Zoom app while not in a meeting and select the Settings gear, then choose the Audio tab and select prepared microphone.

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