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Zoom and powerpoint

DH33
Newcomer
Newcomer

‎2022-05-17 06:45 AM

Hi cannot anyone please help. I am using 2 screens that mirror each other,  I display a PowerPoint presentation on screen share then for example stop share and display a YouTube video I then cannot see my participants. Has anyone experienced this and know what I can do to solve this issue please?

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2 REPLIES 2

ZoomWarrior
Zoom Employee
Zoom Employee

‎2022-05-17 08:47 AM

Hi @DH33 ,

 

Have you tried to put a checkmark on the option "Use dual monitors" settings from your zoom app? This will show participants videos and screen shared content on separate screens.

ZoomWarrior_0-1652802340129.png

 

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DH33
Newcomer
Newcomer
In response to ZoomWarrior

‎2022-05-17 09:54 AM

Hi thanks for your help. U have tried this but unfortunately this does not fix the problem. 

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