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Kati
Newcomer
Newcomer

I am a paying customer of ZOOM. It has been a disaster. When I invite people, they have to copy the URL and then hope it will work, but it doesn't. Tonight, I was to host a meeting and it kept telling me to wait for the host to let me in . I ended up e-mailing everybody telling them I was trying a new invitation. Then it worked but several people had to cut an paste the URL and our meeting was delayed by almost an hour. What help line can we call in an emergency  that will assist IMMEDIATELY, not in ten minutes of more when people leave the meeting? Thank you

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Kati! Here are all of our technical support options here at Zoom: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

 

May I ask which method you used to invite everyone to your meeting? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?