Audio problem

[Peregrina]

During meetings I often have  to ring a bell (I lead Meditation sessions). While my voice comes through loud and clear, the sound of the bell does not. I have Tried every combination of Zoom audio settings I can Think of, with no positive results.  I tried Live chat with no positive results. I called “The Geek Squad” for help, and they told me my computer settings were all up to date and that this was an app problem.  I don’t Believe that, but I am At a total loss. Any suggestions?

[Bri]

Hi @Peregina! Thank you for posting your question. What option do you have selected for Suppress background noise? https://support.zoom.us/hc/en-us/articles/360046244692-Suppressing-background-noise-for-videos