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Zoom Stream to Facebook Group

LeighQueenOfJoy
Explorer
Explorer

Hi

I've been using zoom to successfully stream into my FB groups for as long as I can remember. 

 

I now have a new FB group, and no matter what I do, following all the guidelines set out by fb and zoom, the new group is just not showing up. 

Does anyone have any ideas on what I can do to solve this please? 

Many thanks
Leigh 

2 ACCEPTED SOLUTIONS

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @LeighQueenOfJoy 

 

Can you please confirm the instructions below are the ones you have followed?

 

To check your permissions for a Facebook group

You must have admin permissions for a group to stream. If you have moderator or member permissions, you will not be able to live stream to this Facebook Group.

  1. Log in to your Facebook account.
  2. Search for and choose the group you would like to stream to.
  3. Click Members.
  4. Under Admins & Moderators it will list anyone who is assigned each role for this page. Only admins can stream to a page.
  5. Click ... next to your name.
    • If you are a moderator for the group, you will have the option Remove as Moderator. You will not be able to live stream.
    • If you are an admin for the group, you will have the options Change to Moderator and Remove as Admin. You will be able to live stream.

You will also need to add Zoom as an app for your Group. 

  1. Log in to your Facebook account.
  2. Search for and choose the group you would like to stream to.
  3. On the left side panel, click Settings
  4. In the Manage Advanced Settings section, click the edit pencil 
     

     

     next to Apps
  5. Click Add Apps
  6. Search for Zoom, click on Zoom, and then click Add.
  7. Follow the on screen prompts to authorize Zoom to have access to this Facebook group. 

 

 

 

 

 

View solution in original post

I was in contact with Zoom Customer support and they solved my issue (same as yours)

Charisma_0-1650901803116.pngCharisma_1-1650901831144.pngCharisma_2-1650901869827.png

Charisma_3-1650901941721.pngCharisma_4-1650901962574.png

Hope this should solve your issue

 

View solution in original post

41 REPLIES 41

mulerojames
Explorer
Explorer

I have been having this issue for months now and the steps from the screenshot just solved the problem. If you get an error 200 or 300, ensure you log in to your Zoom and try to perform the test live stream afresh. Although the initial steps given by @Rupert seem obsolete and may not be relevant now, try to navigate to Member and check your admin role is still in place. Cheers!

SusanneW
Newcomer
Newcomer

Facebook has stopped live-streaming to Facebook Groups from any application as of today.  This includes Zoom's built-in  integration to livestream to Facebook.  Note: You should still be able to livestream to other Facebook endpoints -- just not to Groups.

Zoom did not make this change; it was made by Meta/Facebook.  This change was made by the implementation of Version 19.0 of the Facebook Graph API, which was released January 23, 2024, and became effective today, April 22, 2024.