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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Zoom Recordings

nrd
Newcomer
Newcomer

Why am I unable to open a recording on the same computer I recorded the Zoom on? At first it asked me to download an app to support having the video converted but then the app store said the application needed was not available to my country (US) and now it says "file does not exist" when I try opening or converting it. 

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