Zoom Recording Gone

[felicia_m93]

Hello, please can anybody help me

i record a zoom with my friends for interview report, and I have stop the recording after we have done the interviewing session, as the co host and as the person who started the recording, the zoom recording should have converted in my PC, but the meeting just end like that, no “converting zoom meeting” panel appeared, what should I do with this? This interviewing session is really important🙏🏻🙏🏻😭

[RajanB]

Hi Felicia

I'm assuming you're referring to local recording.

Please visit the support article below & see if it is helpful. If you still can't retrieve your recording, I would suggest raising a ticket with Zoom support.

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

[felicia_m93]

Hello, thank you so much for your help, but it’s still cannot be retrieved, can you show me how to raise the ticket? Thank you🙏🏻

[RajanB]

Hi Felicia

Please see below link to open the ticket if you have free or Pro license. 

https://support.zoom.us/hc/en-us/requests/new

[Tb_Arena]

Hello Felicia, what happend with your problem? Did you find any solution?

Same thing happent to me, few days ago....