cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Poll is inactive

jjk326
Newcomer
Newcomer

When I am logged into Zoom with my students, I am unable to launch a poll on my laptop.   I receive the error "You are logged in from another device.  Your polling session is inactive"  I am also logged in via an Ipad so I can show students assignments from an ipad perspective.  I am also able to go into breakout rooms while staying in the main meet on my laptop.  I am the host on my laptop but still get the error.  I have also tried logging out on my ipad but it still shows the error.   I have attached a picture of what pops up.  Is there a way to activate the poll that I am missing?

2 REPLIES 2

jjk326
Newcomer
Newcomer

I am able to launch the poll from my iPad but not all students are getting it.  It never pops up for them.

happymatt2013
Newcomer
Newcomer

The same scenario happened at a Conference which me and my "tech team" were running; there was a host machine running the meeting and I was going to run the polls on my PC. But, after I had this message, in order to get the polls running again, I had to leave the meeting and restart it. More than once!