Zoom PWA

[MrDodge]

To get ahead of the curve, we went ahead and distributed the PWA app to our Student's Chromebooks.

The issue is, each time a student tries to join a meeting VIA a link, they are prompted to install the Zoom app instead of using the PWA app which is already installed. 

Any ideas on how to force PWA as the default and to stop Zoom from asking to install the Chromebook app?

[YaBoiB]

Hello,
My name is Brandon. Thanks for joining the Zoom Community! Do you have the correct parameters instituted for your users per the Zoom Support Documentation for Zoom PWA?

[MrDodge]

Looks to be set up correctly.

Students can manually launch the PWA application, authenticate with google, and join a meeting by manually entering the ID number.

But if they try to join a meeting VIA a link that was shared by email or posted in their classroom, it directs them to install the app instead of automatically launching the meeting through the PWA app.

[YaBoiB]

Are all of these students internal to your Zoom account? How are you pushing out the parameters to the user database? {Intune, MSI?}

[MrDodge]

Yes, these students are apart of our Zooms domain accounts.

Students are on ChromeOS and deployed VIA Admin console using force install with a JSON file to prevent other forms of login.

Teachers are using Windows and the client was deployed with the MSI installer with default values and are not restricted.

[YaBoiB]

Hello @MrDodge 

We have opened ticket number 13979024 for you to troubleshoot this issue. 

[YaBoiB · Accepted solution]

Hello @MrDodge, 

 I will post this in the ticket as well, but a colleague mentioned to me this morning that this enhancement may be beneficial to you in this situation. 

 

[MrDodge]

Yes, the tech beat you to updating the ticket!

This was the setting I was looking for thank you!!

ADMIN > Account management > Account settings > auto-launch PWA

Thank you for all the help and assistance

[YaBoiB]

Thank you for your response. Could you please click on the accepted solution button in the bottom right corner?