Zoom Mint Client 5.17.5.2543 Memory Leak and Crash on Startup

[Amayse]

Just updated to the newest version of Zoom. When I attempt to start the software, it quickly pegs one of my CPU cores and one of the Zoom processes proceeds to fill my entire available RAM with 20+ GB of random data, before the program crashes without ever starting. I tried uninstalling and reinstalling; I tried uninstalling the client from the website and instead downloading the flatpack version from the Mint software store; both do the same thing.

[richienh]

Same problem reported at

https://community.zoom.com/t5/Contact-Center/Zoom-5-17-5-2543-does-not-start-linux-version-on-PC/m-p...

[Amayse]

Uninstalling and downgrading to the previous version (5.17.1.1840) seems to have corrected the issue. Will probably skip this update and wait for the next one.

[Amayse · Accepted solution]

Looks like clearing cache can fix this. Follow instructions here:

https://community.zoom.com/t5/Meetings/Zoom-5-17-5-2543-does-not-start-linux-version-on-PC/m-p/16696...

This allowed me to upgrade to the newest version.