cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Meeting Lagging, Color Fading in and Out, Pink Flashes

jodig7
Newcomer
Newcomer

‎2022-10-05 12:16 PM

I have tried everything I can think of, but during my video meetings, the image "jumps", or lags, the color fades from normal to a greenish tint, I also get bright pink flashes.  My software is up to date.  I'm using a new Mac computer, Xfinity has been out here twice and I have purchased 1G from them.  I have run out of ideas.  I'm also using an IPEVO document camera.  However, the problem persists when I switch back to the computer camera.  Any suggestions would be greatly appreciated.  

0 Likes
1 REPLY 1

kikigood
Newcomer
Newcomer

‎2023-05-06 03:31 AM

Just saw this now, so perhaps you have already fixed your issue? If it is not your external camera, it may be your your internet provider. Imaging requires a lot of power in order to not lag, etc.  Usually 400Mbps download speed and 50 Mbps upload speed is sufficient for no lagging on ZOOM. 

ZOOM APP has changed so that it seems to reject all external cameras besides the computer's actual camera. All my external cameras lag with ZOOM. ZOOM is finnicky AF. 

Hope that some of this may help you.

0 Likes