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Zoom Caption Translation Addon

L_IE
Newcomer
Newcomer

Hello,

I paid the Zoom translation addon and have some trouble using it. If I am hosting a meeting, it seems to work but whenever I join a meeting, the translation settings aren't available. Is it possible to enable caption translation without being the host of the meeting?

Thank you,

 

1 ACCEPTED SOLUTION

stueker
Community Champion | Employee
Community Champion | Employee

@L_IE Currently the availability of translated captions in a call follows the host of the meeting. So, if you are a regular participant in a meeting  and translated captions is not activated by the host in their web settings or is not  available to the host in general, it will also not be able to you.

View solution in original post

3 REPLIES 3

GN28
Newcomer
Newcomer

i have same problem too, i have searched thread and manual as shared in below

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059081#h_01G5MHZA45QSQ6SMQNKW91DB...

still not working. 

please help....

stueker
Community Champion | Employee
Community Champion | Employee

@L_IE Currently the availability of translated captions in a call follows the host of the meeting. So, if you are a regular participant in a meeting  and translated captions is not activated by the host in their web settings or is not  available to the host in general, it will also not be able to you.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @L_IE,

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
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