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Zoom Camera Randomly Turning Off?

DillonK
Newcomer
Newcomer

My camera randomly cuts off every few minutes during a meeting. Everything is updated and the settings are right. What is causing this?

4 REPLIES 4

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @DillonK, and welcome to the community! Are there any other applications on your device that could be attempting to access your camera at the same time you're using Zoom? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

I have this same problem. Nothing else is trying to access the camera. Please advise as what to do.

melfit
Newcomer
Newcomer

I'm having this same problem. Everything is updated. There are no other applications on my device that could be attempting to access my camera. 

 

melfit
Newcomer
Newcomer

FYI After reading several posts, I tried changing the hub connecting to my macbook air and it's all fixed.