Audio (speakers and micro) not working on windows

[sgab31]

Hello

the sound doesn't work on the zoom app on windows 10.
It worked before this summer...
Is this due to an update?
In the meantime I have also added external speakers to my system but the problem remains even when I remove them.

Note that the speaker and microphone work with other software and also with the Web version of Zoom.

I did different tests and I also uninstalled and reinstalled zoom but the problem remains.

Can you help me, please?

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