Audio (speakers and micro) not working on windows

[sgab31]

Hello

the sound doesn't work on the zoom app on windows 10.
It worked before this summer...
Is this due to an update?
In the meantime I have also added external speakers to my system but the problem remains even when I remove them.

Note that the speaker and microphone work with other software and also with the Web version of Zoom.

I did different tests and I also uninstalled and reinstalled zoom but the problem remains.

Can you help me, please?

Translated with DeepL.com (free version)

[PAWConsulting]

I too am having the exact same issue with Windows 11 and Zoom Version: 6.2.3 (47507)