Zoom Audio major issue with Original sound for musicians

[sjmackinder]

When engaging Original sound for musicians to allow background sounds, this reverts back to full noise suppression without being requested and this can be a random time before this happens. I am running 6.3.6 which has now included an extra audio option - Live performance audio BETA. This has probably screwed the existing software, especially as this is a BETA version. Why has this not been tested fully, I need background sounds for Funeral Live Streaming so that people can hear music and hymns being sung, not any more!!!

[eyeris]

Same issue with my Zoom as well as all my students. Neither "original sound for musicians" nor "Live performance audio" pick up any piano sounds. 

[sjmackinder]

Have run further tests later in the day with a colleague and could NOT get this to happen again. Is this a Zoom capacity issue such that at peak times the fallback to full noise suppression is an attempt to limit overall system bandwidth usage?

[eyeris]

So your background noise is no longer suppressed with "original sound for musicians" on?

[sjmackinder]

With Original sound for Musicians set to on, this should open up all background sounds. I noticed yesterday that after switching this on, sounds were carrying through but at a random period this would switch off again. This was not indicated on the screen though, it was obvious when listening as a participant though.