Your account has used 95% of the available cloud recording storage. Cloud recording will be disabled

[MichelleH33]

Hi,

I keep getting this message (Your account has used 95% of the available cloud recording storage. Cloud recording will be disabled once your account usage reaches 100%. Purchase additional storage to preserve and maintain your recordings).

Just wondering if anyone can help me download my recordings from the cloud - as I'd like to use them later (to write some notes)? Thank you!

Michelle

[Ray_Harwood]

Welcome to the Zoom Community, @MichelleH33.

See this Zoom Support article for information on Cloud Recordings:

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

Search for "download" in that article to find out how to download a Cloud recording.