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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Why no customer help

xwhuang
Newcomer
Newcomer

but no customer, support just a robot, has no useful

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @xwhuang, check out our Zoom Service Status page and Subscribe to Updates to never miss another Zoom Operational Status. We have resolved the issue causing a subset of customers to experience errors while joining a live meeting. Everything seems to be operational! This might have resolved your problem, however here are some KB articles on Meetings and Webinars

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!