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Why is the meeting link in the invitation email not clickable in Hotmail?

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kalinat
Newcomer
Newcomer

‎2024-03-07 05:01 PM

I sent two test invitations to myself.  The one in Hotmail is not clickable, but the one in Gmail is.  I've received invitations via Hotmail before that have been clickable.  

 

Thank you!

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-08 07:40 AM

This is an issue for Hotmail, not Zoom, assuming there is still anyone who works there in 2024.

 

Zoom issues standard http/https links that should be parsed by the mail service.

 

You/Hotmail may also be set for 'Plain Text', which does not support live hyperlinks. 'Rich Text' or 'HTML' message format will support these. If you aren't able to assess which is being used, you may need to reach out to Hotmail, again, assuming there is still anyone who works there in 2024.

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-03-08 07:40 AM

This is an issue for Hotmail, not Zoom, assuming there is still anyone who works there in 2024.

 

Zoom issues standard http/https links that should be parsed by the mail service.

 

You/Hotmail may also be set for 'Plain Text', which does not support live hyperlinks. 'Rich Text' or 'HTML' message format will support these. If you aren't able to assess which is being used, you may need to reach out to Hotmail, again, assuming there is still anyone who works there in 2024.

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