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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Why is HeyGen no longer working with Zoom?

shahzaib101ed
Newcomer
Newcomer

Previously, HeyGen offered an option to connect the avatar with Zoom, but it seems this feature is no longer supported. Could you please explain why this change was made? Also, is there any way for us to create this integration ourselves, or are there alternative solutions available?

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

HeyGen offers a video EXPORT for avatars. Be sure that the export is in the correct format for import to Zoom.

For futher assistance consult with HeyGen.

If this works please click accept as a solution.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Reach out to support @ heygen. com

Regards

If my reply helped, don't forget to click the accept as solution button!